FAQs

We believe it is important that prospective residents and current residents, as well as their family members, get to know everything there is to know about Needwood House Care Home, so whatever your question, we are happy to provide an answer.

We’ve compiled a list of the most frequently asked questions for you to read through. If you have any further questions that aren’t answered on this page, we’d love to talk to you and welcome you to contact us either in person, by phone or by email.

Care Questions

Yes. Care plans at Needwood House are regularly reviewed so that support can remain responsive and appropriate as residents’ needs evolve.

Complex nursing care is specialist support for adults with advanced physical health conditions and long-term medical needs requiring ongoing clinical oversight. Needwood House provides 24-hour complex nursing care delivered by experienced nurses and healthcare professionals.

Yes. The home provides specialist mental health care for adults living with enduring and complex mental health conditions, with personalised care plans designed around individual needs, emotional wellbeing and long-term goals.

Yes. Needwood House supports individuals living with Alzheimer’s disease and other forms of cognitive impairment, with care focused on familiarity, routine, dignity, reassurance and emotional wellbeing.

Needwood House provides specialist dementia care, specialist mental health care and complex nursing care for adults who require professional support within a safe and welcoming residential environment.

Facilities Questions

Yes. Needwood House organises outings and accompanied trips, with examples including picnics, visits to local attractions and trips further afield.

Activities include arts and crafts, seasonal events, wellbeing sessions, social activities and personalised experiences. The home also has a games room with a pool table, darts board, football table and indoor bowling.

Yes. Needwood House has peaceful gardens where residents can enjoy fresh air and outdoor surroundings.

Yes. Residents have their own personal space within the home, which can be made familiar and comfortable with personal belongings and meaningful items.

Needwood House provides comfortable living spaces, communal areas, quiet spaces, dining facilities, gardens and opportunities for activities and social engagement. The home also offers a games room and a quiet lounge.

Finance Questions

An initial discussion is used to understand an individual’s needs, risks and placement requirements. Following supporting clinical information, a pre-admission assessment is arranged to establish whether the home can safely and appropriately meet those needs.

Yes. Families can contact the Needwood House team to discuss their loved one’s care needs, placement requirements and any questions about fees before making a decision.

The cost of care can depend on the type and level of support an individual requires. Needwood House can discuss your loved one’s requirements as part of the enquiry and assessment process.

Care fees depend on the individual’s care and support requirements. We recommend contacting Needwood House directly to discuss your loved one’s needs and receive information about the cost of care.

General Questions

Needwood House encourages residents to remain involved in meaningful daily experiences, social opportunities and familiar routines. Activities, outings, food, community connections and opportunities for choice all form part of everyday life at the home.

Yes. Residents are encouraged to make choices about their routines, activities and daily lives wherever possible, with support tailored around their individual abilities and needs.

Yes. Needwood House works with families and healthcare professionals to create personalised care plans and maintain ongoing communication throughout a resident’s care journey.

Needwood House is located at 58–60 Stafford Street, Heath Hayes, Staffordshire, WS12 2EH.

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Life at Needwood House Care Home

Life at Needwood House is about more than meeting care needs. We encourage residents to remain engaged in meaningful daily experiences, social opportunities and routines that support emotional wellbeing and confidence.

By combining specialist support with a welcoming atmosphere, we aim to create a home where residents can continue to live comfortably, safely and with dignity.